Fractional in-house counsel
Legal counsel built for companies that run the revenue cycle for others.
Sentinel Advocacy Services works as the in-house legal team for revenue cycle management and business process outsourcing companies. That means healthcare regulatory guidance, client and vendor contracts, contact center compliance and the corporate work that comes with growth, handled by someone who knows how your operation makes money.
Five practice areas, one view of the business
Most RCM and BPO companies spread this work across a large firm, a regulatory boutique and a general practitioner. Keeping it with one counsel means the contract terms, the compliance program and the operations floor stay consistent.
Healthcare law
Regulatory guidance for vendors that touch PHI, claims and provider revenue.
- HIPAA privacy, security and business associate agreements
- Anti-kickback and Stark issues in percentage-based fee models
- No Surprises Act, price transparency and payer rules
- State licensure and billing-agent requirements
Revenue cycle
Counsel for companies handling coding, billing, denials, A/R and patient financial services.
- Coding and billing compliance programs
- Payer audit, recoupment and appeal support
- Patient collections under FDCPA, Reg F and state law
- Credit balance and overpayment procedures
Procurement & contracts
The buy side and the sell side of every deal your company signs.
- Client MSAs, SOWs and pricing schedules
- Responses to health system RFPs and vendor questionnaires
- Technology, AI and subcontractor agreements
- Contract playbooks so sales can move faster
Call centers
Compliance for inbound and outbound patient, payer and customer contact programs.
- TCPA, consent and call recording rules
- Script, text and email review
- PCI DSS and payment handling on calls
- Offshore and nearshore delivery terms
General corporate
Day-to-day in-house work for a company that is scaling.
- Entity formation, governance and board support
- Employment, contractor and non-solicit issues
- Mergers, acquisitions and investor diligence
- Policy libraries and outside counsel management
Not sure where it fits?
Plenty of issues in this industry cross all five areas, like an AI coding tool that touches PHI, pricing and a client contract at once. Those are the questions this practice was built for.
Ask a questionWho we serve
Growing companies that sit between providers, payers and patients
Your clients hold you to their compliance standards. Your legal support should know those standards as well as they do.
- Revenue cycle management companiesEnd-to-end RCM, coding, denials management, A/R recovery and eligibility vendors.
- Business process outsourcing firmsHealthcare BPO, back-office and multi-shore delivery operations.
- Contact center operatorsPatient access, scheduling, billing support and payer customer service programs.
- Healthcare technology vendorsSoftware and AI platforms serving revenue cycle and patient financial teams.
- Private equity backed platformsCompanies integrating acquisitions and preparing for the next transaction.
Ways to work together
Predictable pricing matters to companies that run on margin. Engagements are scoped around how much legal support you need, not billed hour by hour.
Fractional general counsel
A standing seat on your leadership team with set monthly hours for contracts, compliance and corporate questions.
Project engagements
Contract template overhauls, compliance program builds, RFP support or transaction diligence with a defined fee.
On-demand counsel
Targeted help on a single agreement, audit response or regulatory question when you need it.
Introductory call
A short conversation about your company, clients and current legal setup.
Legal health review
A look at your key contracts, policies and risk areas.
Scoped proposal
A written engagement with clear deliverables and pricing.
Embedded support
Ongoing work inside your tools, meetings and deal flow.
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About the founder
Clara Hollett, Founder
[Placeholder bio. Describe years of in-house and law firm experience, prior roles at revenue cycle or BPO companies, and the kinds of deals and compliance programs she has led.]
Sentinel Advocacy Services was founded on a simple idea: companies that manage revenue for healthcare organizations deserve counsel who understands their operations as well as their contracts.
- [State] Bar
- Healthcare regulatory
- Commercial contracts
- In-house experience
Contact
Tell us what your company is working on
Share a few details and we will set up a brief introductory call. Please do not send confidential information until an engagement is in place.
Atlanta, Georgia